top of page
Shipping & Returns
(All Q/A's can be answered here!)
Shipping Policy
-
All orders are shipped via USPS Priority. Please allow 1-3 business days for processing from the receipt of payment.
-
Members will be provided with tracking information via email. Tracking information may take 1-2 business days or sooner for members to receive.
-
If you have not received a tracking number by the 5th business day, please email or contact us at ishopdisayahb.com
-
Disayah B&Co. is NOT responsible for stolen packages. Once your item is packaged, sealed, labeled with a tracking number, and sent to USPS your package is out of our control.Briefly contact USPS for your stolen items so that they can assist you with a refund/ a solution. We are more than welcome to help you if you have any questions requiring an issue like the one above.
​
​
Return & Exchange Policy
-
NO REFUNDS, ALL ITEMS ARE FINAL SALE!
-
Due to limited quantities, all ITEMS/SALE ITEMS cannot be returned or exchanged UNLESS there was a size error or merchandise error on our behalf.
-
If you are completely unsatisfied with your purchase, please contact ishopdisayahb.com within 24 hours of receiving your merchandise. We will make every attempt to satisfy our customers.
bottom of page